Frequently asked questions
You need a valid driver’s license, a government-issued ID or passport, and a credit card for payment and security purposes.
Yes, you must be at least 18 years old to rent a car. Drivers under 25 may incur a young driver surcharge
Absolutely! We encourage advance bookings to ensure the availability of your preferred vehicle.
Late returns may incur additional charges. Please contact us if you anticipate returning the car later than planned.
Basic insurance is included. Additional coverage options are available for purchase during booking.
Yes, you can add additional drivers. They must meet the rental requirements and may incur an extra fee.
Most of our rentals include unlimited mileage, but please check your booking terms for specific details.
Yes, please return the car with the same fuel level as when you picked it up to avoid refueling charges.
Yes, we offer one-way rentals. Additional fees may apply depending on the locations.
We provide a wide range of vehicles, including compact cars, sedans, SUVs, vans, and luxury models.
You can cancel or modify your reservation by contacting our customer service team directly.
Contact us immediately. We provide 24/7 roadside assistance to ensure your safety and support.
Yes, we offer flexible long-term rental options at competitive rates. Contact us for more details.
Carretera Sosúa-Puerto Plata, #68, Plaza Nereida Mena, Pueblo Nuevo, Sosúa, R.D.
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